.png)
How Bartlett Cocke Keeps RFIs and Submittals in Sync with their Architects
Bartlett Cocke used Kroo to automate data entry of RFIs and submittals between their Autodesk Construction Cloud and their architects' Autodesk Construction Cloud.
Learn how we can help youChallenge
Bartlett Cocke relies on Autodesk Construction Cloud (ACC) to manage RFIs and submittals. Working with architects on separate ACC systems creates a heavy burden of manual double entry to keep information aligned.
Solution
Bartlett Cocke partnered with Kroo to automate data entry of RFIs and submittals between their Autodesk Construction Cloud and their architects' Autodesk Construction Cloud. Using Kroo's specialized Data Syncer, Bartlett Cocke automatically keeps both ACC environments in sync by applying bidirectional, stage-aware synchronization, intelligent record matching, and continuous file updates.
Results
Annual savings of more than 300 hours and $20,000 per construction project from workflow automations
RFIs and submittals data kept in sync in "real-time" between two disparate Autodesk Construction Cloud tenants
Strengthened relationships between Bartlett Cocke and their architects across all projects
Notable Team Members
Danny Rothe
Senior Director of Analytics and Technology
Ryan Kahn
Senior Manager, Integrated Construction
Rob Havins
Director of Construction Technology, VDC, and Project Controls
"Before Kroo, keeping RFIs and submittals aligned across different ACC environments required constant double entry and manual checks. Kroo removed that burden and gave us real-time confidence in our data."
Danny Rothe, Senior Director of Analytics and Technology
Background
Bartlett Cocke is a Texas-based general contractor with more than 65 years of experience delivering complex construction projects. Founded in 1959, the firm operates multiple offices across Texas and manages hundreds of millions of dollars in active construction projects annually including a company-record $1.3B in revenue in 2024. They specialize in public-sector and institutional construction, including K–12 and higher education, healthcare, municipal/government, industrial/manufacturing, and commercial projects.
65+
Years of experience
$1.3B
Revenue in 2024
1959
Founded
Bartlett Cocke collaborates with many architects across its construction projects. While all teams use Autodesk Construction Cloud (ACC) to manage RFIs and submittals, each organization operates in its own ACC tenant, requiring Bartlett Cocke to coordinate and re-enter RFI and submittal information across multiple systems to keep all parties aligned.
However, keeping RFI and submittal data in sync across disparate Autodesk tenants is highly manual, requires significant hours of double entry, and lacks real-time data freshness.
Bartlett Cocke sought an out-of-the-box solution that would work for both their internal teams and their architect partners, while accounting for the nuances of construction workflows within ACC. They selected Kroo to enable scalable cross-tenant ACC data synchronization, with the flexibility to adopt additional Kroo platform solutions in the future.
"The time savings alone made Kroo an easy decision, but the bigger win has been stronger relationships with our architect partners. By removing administrative friction, Kroo gave us a scalable, repeatable way to manage cross-tenant coordination and a foundation we can confidently deploy on future projects."
Ryan Kahn, Senior Manager, Integrated Construction
Challenges
Project teams spent up to 30 hours per month manually entering RFI and submittal data and validating consistency across different tenants.
Keeping RFI and submittal data in sync between Bartlett Cocke's ACC environment and their architects' ACC environments was tedious, error-prone, and highly manual.
Because updates were not shared in real time, both Bartlett Cocke and architect teams often worked with out-of-date RFI and submittal information, creating delays and rework.
"By eliminating manual RFI/Submittal coordination, Kroo allows our teams to spend less time managing data between platforms and more time delivering value where it matters most—on the project."
Rob Havins, Director of Construction Technology, VDC, and Project Controls
After Kroo
After implementing Kroo, Bartlett Cocke fully automated the creation and updating of RFIs and submittals between their ACC tenant and their architects' Autodesk Construction Cloud tenants. This eliminated manual data entry, ensured all stakeholders worked from the same information, and enabled real-time collaboration across project teams.
Kroo synchronizes RFIs and submittals across tenants at key stages of the workflow, continuously pushing updates in both directions as records are created, reviewed, and closed. In addition to metadata and status changes, Kroo also synchronizes supporting files between tenants, ensuring attachments remain consistent across systems. To further streamline coordination, Kroo leverages AI to intelligently match specifications, submittal types, and users across ACC tenants, reducing setup effort and improving data accuracy.
ROI for Bartlett Cocke
Significant time and cost savings per project
Eliminated up to 30 hours per month per project previously spent on manual RFI and submittal data entry.
Delivered 300+ hours and approximately $20,000 in annual savings per project through automated workflows.
Reduced administrative overhead across both Bartlett Cocke and architect teams.
Enabled project teams to spend more time in the field resolving real project issues, rather than managing manual data coordination.
Faster, more reliable project communication
Ensured RFIs and submittals remained consistent across multiple ACC tenants.
Improved response times by eliminating delays caused by stale or mismatched data.
Reduced the risk of errors associated with manual updates and duplicate entry.
Stronger GC–architect relationships and scalable operations
Removed friction from day-to-day coordination between Bartlett Cocke and their architect partners.
Established a repeatable, scalable process that can be deployed across all projects.
Created a foundation for expanding automation and data connectivity across additional workflows using the Kroo platform.